Effective Date: August 12, 2025
Esthetix (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information in compliance with United States privacy laws, the UK GDPR, the Data Protection Act 2018, and the requirements of Meta and Google.
1. Information We Collect
We may collect and process the following information when you interact with us:
Personal Information: Name, email address, phone number, postal address, and any information provided when booking or making inquiries.
Payment Information: When purchasing our services, we process payment details securely via trusted third-party processors.
Technical Information: IP address, browser type, device type, operating system, and browsing behavior on our website.
Booking & Service Data: Information relating to your spa appointments, preferences, and feedback.
2. How We Use Your Information
Your information may be used to:
Provide and manage spa services and bookings.
Respond to inquiries and provide customer support.
Send booking confirmations, updates, and promotional communications (with your consent).
Improve our website, services, and customer experience.
Comply with legal obligations and prevent fraud.
3. Legal Basis for Processing (UK & EU Customers)
We process personal data under one or more of the following legal bases:
Consent – When you opt-in to receive marketing emails or provide information voluntarily.
Contract – To fulfill service bookings and transactions.
Legal Obligation – To comply with applicable laws and regulations.
Legitimate Interests – For operational purposes, provided they do not override your rights.
4. How We Share Your Information
We do not sell your personal information. We may share your data with:
Service Providers: Payment processors, booking platforms, email marketing services, and IT support providers.
Legal Authorities: When required to comply with applicable laws or legal processes.
5. Data Retention
We retain your personal information only as long as necessary for the purposes described in this policy or as required by law.
6. Your Rights
Depending on your location, you may have the right to:
Access the personal information we hold about you.
Request corrections to inaccurate or incomplete information.
Request deletion of your personal data.
Withdraw consent for marketing communications at any time.
Request data portability (UK/EU customers).
File a complaint with your data protection authority.
To exercise your rights, contact us using the details below.
7. Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
8. Cookies & Tracking
Our website uses cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and deliver relevant ads. You can adjust your browser settings to refuse cookies.
9. Third-Party Links
Our website or communications may contain links to third-party sites. We are not responsible for the privacy practices of those websites.
10. Children’s Privacy
Our services are not intended for individuals under the age of 16, and we do not knowingly collect their personal data.
11. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on our website with an updated “Effective Date.”
12. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us:
Esthetix Spa
447 Great Mall Dr
Milpitas, CA 95035
Phone: (408) 386-7434
Email: Innerglow56@gmail.com